The rate is based on quotes from KuCoin and is locked for 30 minutes from order creation. Pay within 30 minutes, strictly to the details on the order page. The payment is considered received when it is credited to our details.
If the payment arrives later, the exchange is made at the rate at the time the funds arrive — only with your consent, otherwise we refund the money.
We accept payments only from cards, accounts and wallets in your name — third-party payments are refunded.
Pay from your own Volet EUR wallet to the wallet in the order. The sender pays the Volet fee: the exact order amount must arrive.
Cash payout at a Sberbank ATM by QR code, no card needed. Enter your Telegram or phone in the order and stay reachable. Once the order is paid, we prepare an account with the required amount and send you a “Ready for QR withdrawal” notice. Only after it, go to a Sberbank ATM and choose “Withdraw by QR”: the ATM shows a QR code that is valid for 40–60 seconds. Photograph it right away and send it to us on Telegram; once we scan the code, the ATM dispenses the cash. ATMs dispense banknotes only; the operator agrees any remainder with you in the chat.
