The rate is based on quotes from KuCoin and is locked for 30 minutes from order creation. Pay within 30 minutes, strictly to the details on the order page. The payment is considered received when it is credited to our details.
If the payment arrives later, the exchange is made at the rate at the time the funds arrive — only with your consent, otherwise we refund the money.
We accept payments only from cards, accounts and wallets in your name — third-party payments are refunded.
Pay from your own Volet EUR wallet to the wallet in the order. The sender pays the Volet fee: the exact order amount must arrive.
Payout of XRP on the XRP Ledger to your personal wallet. No Destination Tag is set on payout, so exchange addresses that require a tag are not suitable. A new XRP wallet is activated by the first incoming transfer if it covers the network reserve.